FiveBy Solutions, Inc Privacy Policy

At FiveBy Solutions, Inc we take privacy very seriously.  In so doing, we have created this privacy policy so that you can greater understand what happens to your data when working with us or browsing our website.  FiveBy does not currently collect or track user data, however we will still uphold the intent put forth in this policy.  Where applicable, this policy also covers how we will treat Human Resources data collected for employment purposes.

This Privacy Policy governs the way FiveBy Solutions, Inc (hereto known as “FiveBy”) collects, uses, maintains and discloses information collected from visitors, registered users and clients (hereto known as “Users”) of the FiveBy website and services.  This privacy policy applies to the work we do with our clients at their physical sites as well as how we do business on our website (hereto known as “Sites”).

FiveBy business activities are primarily in the area of Professional ANTI-PIRACY Consulting and Technical Services.  FiveBy Solutions additionally conducts business in the area of Database Development and Business Intelligence.

Additional company information can be found at https://fiveby.com

In compliance with the Privacy Shield Principles, FiveBy commits to resolve complaints about our collection or use of your personal information.  Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact FiveBy at: Privacy@fiveby.com

FiveBy Solutions, Inc. (FiveBy) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. FiveBy Solutions, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. 

To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, FiveBy Solutions, Inc. commits to resolve complaints about our collection or use of your personal information.  EU, Swiss and U.S. individuals with inquiries or complaints regarding our Privacy Shield policy should first contact FiveBy Solutions, Inc. at:

3040 78th Ave SE, #667

Mercer Island, WA 98040

Tel: 206-800-1700

Privacy@fiveby.com

FiveBy Solutions, Inc. has further committed to refer unresolved Privacy Shield complaints regarding HR Data to the EU Data Protection Authorities, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit http://www.uscib.org/privacy-shield for more information or to file a complaint. The services of remediation are provided at no cost to you.

Should an individual believe that resolution of their privacy issue has not been met satisfactorily they may, under certain conditions, invoke binding arbitration for complaints regarding Privacy Shield compliance. For more information you can visit:  https://www.privacyshield.gov/

For any Privacy Shield related complaints that are not resolved within 45 days, you may file a complaint with our independent dispute resolution provider at the following website:  https://www.jamsadr.com/about/submit-a-case

Collection

We may collect Personally Identifiable Information (PII) from Users in a variety of ways, including, but not limited to, when Users register on our site, request contact for potential partnership, follow our social media and in connection with other activities, services, features or resources we make available on our site.

Users may be asked to provide, as appropriate, their name, mailing address, email address, phone number, payment information and company name.  Users may however, visit our site anonymously.  We will collect PII from Users only if they voluntarily submit such information to us.  Users can always refuse to supply PII, except that it may prevent them from engaging in certain Site activities.

We may collect non-PII about Users whenever they interact with our website.  Non-PII may include the user’s geographic region, browser type and version, time of day and connection, and technical information about Users’ means of connection to our site, such as the IP address, the Internet Service Provider (ISP) used and other similar information.

At any time if a User would like to access their own PII which FiveBy has collected, please send an email to Privacy@Fiveby.com

Security

Our website and occasionally in our work with clients, appropriate data must be collected, stored and processed and security measures are in place to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information and data stored on our Site.  Any sensitive and private data exchanged between the Site and its Users is done using an SSL-secured communication channel, encrypted and protected using public key encryption and digital signatures.  Our Site is in compliance with the Privacy Shield security standards, in order to create an environment that is as secure as possible for Users.

FiveBy complies with the Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred within and to the United States.  FiveBy has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit  https://www.privacyshield.gov/.

Our Sites security policies and practices are reviewed regularly for vulnerabilities, in order to create an environment that is as secure as possible for Users.

Sharing

We may use third party service providers to help us operate our business and the Sites, or administer activities on our behalf, such as sending out newsletters or surveys.  In such a case, FiveBy will enter into a contract with the third-party controller which provides the same level of protection as is available under the Privacy Shield, though the third party controller need not be Privacy Shield certified.

Users will not find links to content for advertising purposes on our Site.  Users may however find links to previous clients’ websites who have partnered with FiveBy.  FiveBy is not responsible for our client sites privacy policy or practices.  In addition, these sites and services, including their content and links, may change frequently.  These sites and services may have their own privacy policies and customer service policies.  Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

We may share your information to defend our company’s rights and properties, or to comply with legitimate law enforcement purposes.  Users are advised that ownership transfer or data destruction may occur in the event of a merger, bankruptcy or cessation of operation.

Users may opt out from receiving mailings from FiveBy.  If a user wishes to unsubscribe, they may follow the instructions in the emails.  Currently FiveBy does not utilize email newsletters to convey updates or news worthy information, this is subject to change.

We may contact clients or customers of FiveBy for various reasons including responding to inquiries, payment processing, notification of errors, or incident.

Use

FiveBy may collect and utilize Users’ personal information for the following purposes:

  • To process payments: FiveBy may use the information Users provide about themselves, when partnering with us for services, to process payment for said services.
  • To send periodic emails: FiveBy may use the email address you provide to send Users periodic information, including updates pertaining to FiveBy’s mission or new areas of development.
  • May collect data as provided by applicants. This may include but is not limited to: email, phone numbers, and addresses.
  • Employees may be asked to complete a background check based on client requirements. Third party services used for background checks include TrueScreen and HireRight.

Cookies

Our site may use “cookies” to enhance the User experience.  The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.  Users may choose to set their web browser to refuse cookies, or to provide an alert when cookies are being created.  If cookies are blocked, please note that some parts of the Site may not function properly.

Children’s Privacy

Protecting the privacy of the very young is especially important.  For that reason, we never collect or maintain information at our Site from those we know to be under the age of 16, and no part of our website is structured to attract anyone under 16.

Changes to This Policy

FiveBy Solutions, Inc has the discretion to update this privacy policy at any time.  When we do, we will update the modification date at the bottom of the privacy policy pages.

We encourage Users to frequently check this page for any changes, to stay informed about how we are helping to protect the personal information we collect.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically, and to read and absorb any changes.

Client Collected Data

First and foremost FiveBy will follow all security and data protection policies of each of our clients.  A client is identified by entering into a contractual agreement.

Additionally FiveBy has its own policy which is continuous.  If at any point during a client engagement it becomes necessary for us to engage with client propagated PII in order to complete our agreed terms of service we have measures in place which limit our exposure and liability.

If we are required by our clients to collect either PII or non-personal information we will do so while on Site with the client complying with their data security measures.  If any part of this data should be required to leave the clients’ Site, it will only do so on a Bitlocker encrypted machine which will also have password protection.

We require all of our client facing employees to regularly remove any client information including both PII and non-personal information.  We also practice a six month maximum document retention policy.

When we use the term “personal information” we mean information that directly identifies you, or allows someone to directly contact you.  Examples of personal information include your name, e-mail address, telephone number, or business contact information.

When we use the term “non-personal information” we mean information that does not directly identify you, or allow someone to directly contact you.

Additional Ways We May Share Information

We may share information about you with third parties in certain circumstances including in the following situations:

  • Affiliates: We may share information with companies that we own or control, that are owned or controlled by us, or that are under common ownership or control.  At this time Fiveby does not own or control wholly or commonly any additional companies.
  • Blogs, Online Postings, and Testimonials: We may decide to allow users to share comments, postings, testimonials, or other information.  If you choose to submit such information to us, the information that you submit may be available generally to the public.  Information you provide in these areas may be read, collected, and used by others who access them.
  • Business Transition: In the event that we, or any portion of our assets, are acquired we may share all types of information with the acquiring company.
  • In-line Applications & Tools: We may offer tools, widgets, or applications on our website, such as search engine functionalities, that are powered by third parties.  If you use those applications or tools any information that you provide may be shared with the third party that provides that functionality.  The third party’s use of that information is subject to their privacy policy.
  • Law Enforcement:  We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements
  • FTC: Our organization is subject to the investigatory and enforcement powers of the FTC

HOW WE SECURE INFORMATION

We take reasonable and appropriate measures to help keep information secure, and to help prevent it from becoming disclosed to individuals who are not described in this policy.  While we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will remain secure in all circumstances.

Human Resources Data

Physical Security: 

All of your data collected for employment purposes is stored on BambooHR servers in data centers using biometric authentication, key card access controls and constant video surveillance to protect the servers that store the data.

Data Security and European Union Countries – Safe Harbor Certification:

BambooHR software is hosted withRackspace®.  Rackspace® is SAS70 Type II compliant, and is Safe Harbor certified.  For any additional questions or concerns please contact  Customer Service.

Privacy Shield Framework: 

BambooHR is certified under the Privacy Shield Framework. You can view our certification under the Framework by going to  https://www.privacyshield.gov/welcome, selecting “Privacy Shield List” and then looking up Bamboo HR LLC.

For more information regarding BambooHR’s Privacy Policy, click here.

Last update: This document was last updated on August 21, 2018

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