Category: Tips from Our Experts

Fraudsters Are Building Businesses. Most Organizations Are Still Investigating Incidents.

Short answer. Organized fraud now operates like a business: specialized groups acquire, monetize, and resell access at scale, while most companies still investigate incidents one at a time. The teams pulling ahead stop treating each alert as a separate problem and start identifying the whole entity behind the activity, early enough to act. In one …

Read more

When Decisions Break… After the Fraud Alert

Would two investigators make the same decision on the same fraud alert?

For many mature risk programs, the most significant challenge isn’t a lack of signal. Most organizations have spent years investing in sophisticated infrastructure, including complex scoring models, device and identity data, and diverse vendor platforms. On “paper”, the system appears robust: alerts fire, cases flow into manual review queues, and escalation paths are clearly defined. …

Read more

Know Your End-User: Supply Chain Diversion Poses Rising Legal Risk

A new lawsuit filed by Ukrainian civilians in U.S. courts illustrates a growing and often misunderstood risk for U.S. technology companies: you can face severe legal and reputational consequences even when you believe you’ve done everything right. In this case, plaintiffs allege that U.S.-made microchips were diverted, without the manufacturers’ knowledge, to the Russian military …

Read more

Strengthening Your Front-Line Defenses

Measure your success by building dashboards that track fraud detection across every stage of your user flow. Aim to intercept 70-90% of fraud attempts at the initial entry point. If most fraudulent activity is only identified during or after transactions, it’s crucial to reinforce your early detection mechanisms. For accounts that trigger alerts but aren’t …

Read more